The Debit Card
Revolution
(ARA)
- In 1951, the first
bank credit card was
issued and America
quickly fell in love
with plastic. Sure,
there were some fees and
interest charges, but
living on “pay later”
credit became a
financial lifestyle for
millions.
In 1969, the first
automated teller machine
debuted, and America
eventually warmed to the
concept of ATMs. At the
outset of this “quick
cash” era, quite a few
naysayers voiced
suspicions about the new
electronic technology,
stating they’d never use
a machine to get their
money. Brick and mortar
branches were the only
way they’d do their
banking.
Needless to say, the
skeptical mindset of the
‘70s has been swept away
by overwhelming
acceptance of today’s
ATM lifestyle. Recent
studies show consumers
rate ATMs as one of the
most important
conveniences in their
lives. Why stand in
lines and deal with
tellers when there are
371,000 ATMs spread
across the country and
1.2 million installed
worldwide?
“People under the age
of 30 have used ATMs all
their life,” says Robert
Rose, CEO of CO-OP
Network, the largest
credit union ATM network
in the country, with
19,000 ATMs in all 50
states and Canada.
“They’ve never had to go
into a branch to
withdraw money or to
even purchase traveler’s
checks, because they
have access to their
cash nearly everywhere
in the world.
“It took a little
while for baby boomers
and older generations to
catch on to the
convenience of ATMs, but
nowadays Americans
perform 11 billion ATM
transactions annually.”
Originally configured
solely as cash
dispensers, modern ATMs
perform all kinds of
financial transactions,
including taking
deposits and
transferring money
between checking and
savings accounts. Some
machines even mete out
other conveniences, such
as movie and concert
tickets. While this
technology has reshaped
-- and simplified --
daily business
transactions, other
newfangled e-payment
methods are also
receiving favorable
public reaction.
“The 30-and-under
crowd is leading the
charge into the next
evolution in payments --
the debit card. They
hardly ever carry more
than $40 because their
debit card pays for
everything. In fact,
more than half of
Americans are using
debit cards for their
purchases, and as this
phenomenon expands, the
use of credit cards and
cash will continue to
slowly decline and
old-fashioned paper
checks will rapidly
decline.”
“The credit card is
still a well-established
form of payment, but the
market is becoming
saturated and growth has
waned for the last 10
years. Gobbling up the
financial slack are
electronic payment
options that simply
didn’t exist two decades
ago, including online
bill payment
(approximately 33
percent of U.S.
households are paying
bills online), stored
value cards and, of
course, debit cards.”
Debit cards, also
referred to as check
cards, are used like
cash or a personal
check. And unlike credit
cards, which make funds
available through a
financial institution,
debit cards are a way to
“pay now” and to
subtract money
automatically from the
cardholders’ bank or
credit union account.
Consumers don’t have to
carry cash, a checkbook
or present
identification because
the debit transaction
subtracts funds
immediately from their
checking or savings
account.
There currently are
two distinct forms of
debit products:
signature, which has
increased 35 percent
since 1996; and PIN
(personal identification
number), which has
increased 29 percent
during the same period.
And in recent years,
prepaid (stored value)
cards have gained in
popularity, replacing
gift certificates at
retailers ranging from
Starbucks to Nordstrom.
In 2003, for the
first time, consumers
made more in-store
purchases using
card-based payment
methods than they did
using cash and paper
checks.
Acceptance of debit,
which has grown 27
percent annually for the
past five years, is
seemingly evolving daily
due, in part, to
simplicity for consumers
and no finance charges.
Consumers are also
learning to avoid ATM
surcharges by requesting
“cash back” at the
point-of-sale, or by
joining institutions
that belong to an ATM
network, such as CO-OP
Network, which offers
surcharge-free ATMs to
more than 19 million
credit union
cardholders.
Current growth
patterns will soon
propel electronic
payments beyond paper
check volumes, which are
dropping by about 3
percent a year. In fact,
by 2010, electronic
payments are predicted
to account for 75
percent of non-cash
transactions, with debit
constituting the largest
share of the payments
pie.
“Electronic payment
systems, driven by
technology, are becoming
part of our lives at an
accelerated rate,” says
Rose. “More and more
consumers are becoming
comfortable with
e-payment systems, using
debit cards, online bill
pay, stored value cards,
PIN and signature debit
at point-of-sale and the
rest of the e-payment
universe as part of
their everyday finances.
“The era of
electronic payments is
upon us and is here to
stay.”
Courtesy of ARA
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